How should two different groups communicate with each other?
1: when you have a disagreement it is the feedback of your beliefs and values. This means, what you are telling to other person is not in his/her belief system. Or s/he can’t understand what you are saying. (this brings me to my next answer)
2: Visual, Auditory, Kinaesthetic (VAK)
Visual people make images/pictures in their mind of what is being said and they use words such as: see, look, watch, picture, colour, view, etc (for visual effect)
Auditory people make it sounds right in their mind of what is being said and they use words such as: hear, talk, discuss, sound, noise, tell, ring call, etc (for auditory effect)
Kinaesthetic people want to feel it in order to understand what is being said, they use words such as:hot, cold, feel, touch, hard, heavy, soft, comfortable, etc (for kinaesthetic effect)
Please note that eye-movement, body-postures, hand- gestures give you signals about how their mind receives, decodes and codes the information that is being communicated.
Once you know how their mind does all that, you can change your language pattern and non-verbal signs to match theirs and then they will understand you very well (not to mention that they will love you, becuase you speak their OWN language) Famous words: “if you talk to a man in a language that he understands it will talk you to his head, but if you talk to a man in his own language it will take you to his heart”
I surely can’t teach you neuro-linguistic with 2000 characters, but I advise you to check your email and reread some of them and you will notice how people use their mind to code and provide information. So you will know who is Visual, Auditory and Kinaesthetic. Listening to radio, watching TV, listening to people in bars/at work/in the street or even family members will help you to know how all this work. try to match their behavour and language pattern, see what happens.